For more information please refer to the product documentation. email, outlook 2007 'freezes' any help would be greatly appreciated. Yes, Outlook offers an extensive and exclusive range of features as well as its friendly user experience. To resolve the issue on Outlook app that keeps crashing, try to remove your account associated to your Outlook email. Removed unnecessary authentication popup. Press Windows+R and type msconfig in the Run box. Enter this in outlook desktop instead of your usual password and should work. If the server name in the ping results matches the name on the certificate, use it as the mail server name in Outlook. Once done, you will enter Safe mode, if you are able to compose email in safe mode, then add-ins are the cause of the issue. PST files on a remote share KB 7) Click 'OK' in the upper right corner of the Preferences window.